At Trendy Wears Store, we’re committed to making your shopping experience as seamless as our curve-enhancing dresses. Below you’ll find all the details about our shipping options and hassle-free return process.

Shipping Information

Order Processing

We pride ourselves on quick turnaround times:

  • Processing Time: 1-2 business days after order confirmation
  • Dispatch Days: Monday-Friday (excluding public holidays)

Shipping Methods

Standard Shipping ($12.95 USD)

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Includes tracking and insurance

Free Shipping (Orders over $50 USD)

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Includes basic tracking

Note: Delivery times are estimates and may vary depending on destination and customs processing. We currently ship worldwide except to certain remote areas and parts of Asia.

International Shipping Notes

For international orders:

  • Customers are responsible for any customs duties or import taxes
  • Please ensure your shipping address is complete and accurate
  • We recommend choosing standard shipping for time-sensitive orders

Returns & Exchanges

We want you to love your figure-flattering bodysuits, stylish jumpsuits, and elegant maxi dresses as much as we do. If you’re not completely satisfied, here’s how our return process works:

Return Policy Overview

  • Return Window: 15 days from delivery date
  • Return Shipping: Customer responsibility (original shipping fees non-refundable)
  • Refund Method: Original payment method
  • Processing Time: 5-7 business days after we receive your return

Eligibility Requirements

To qualify for a return or exchange, items must be:

  • Unworn, unwashed, and in original condition with all tags attached
  • In original packaging (hygiene liner must be intact for bodysuits and corsets)
  • Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

Please note we cannot accept returns for:

  • Final sale items (marked as such in product description)
  • Personalized or custom-made pieces from our CORSETS collection
  • Items without original tags or with signs of wear
  • Gift cards

How to Return an Item

Step 1: Submit Your Request

Email our customer care team at [email protected] within 15 days of receiving your order with:

  • Subject: Return/Exchange Request – Order #[Your Order Number]
  • Item name and size/color
  • Reason for return
  • Your contact information

Step 2: Wait for Approval

Our team will respond within 48 hours with:

  • Return authorization (if approved)
  • Return shipping address
  • Special instructions if needed (especially for delicate items)

Step 3: Package & Ship Your Return

Once approved:

  • Repackage items securely in original packaging
  • Include the original packing slip or order confirmation
  • Ship to the provided address using a trackable method
  • Email us the tracking information

Refund Process

After we receive and inspect your return:

  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Processing Time: 5-7 business days after receipt
  • Refund Amount: Item cost minus original shipping fees
  • Exchange Processing: We’ll ship your new item once the return is received

Damaged or Incorrect Items

If you received a damaged item or wrong product:

  1. Do not remove tags or wear the item
  2. Take photos of the issue (damage, wrong item, etc.)
  3. Email us at [email protected] within 3 days of delivery

We’ll arrange for a prepaid return label if applicable.

International Returns

Customers outside the US:

  • May be responsible for return shipping costs and any applicable customs duties
  • We recommend using a trackable shipping method with insurance for valuable items
  • Refunds will be processed in USD and may be subject to exchange rate fluctuations

Need Help?

Our fashion-forward customer care team is happy to assist with any questions about returns for our CURVE collection, cami dresses, or any other items.

Contact us at:

  • Email: [email protected]
  • Mail: Trendy Wears Store, 1265 Daffodil Lane, Washington, US 20011

We reserve the right to refuse returns that don’t meet our policy requirements. Thank you for shopping at Trendy Wears Store – where fashion meets confidence!